Position located in Melbourne at Head Office, Ownership to drive Change and influence the entire Aftersales function, Excellent Remuneration Package on offer.
ABOUT THE COMPANY - One of the world’s most identifiable brands with a wide lifestyle product portfolio.
ABOUT THE ROLE - Reporting to the Australian Managing Director & APAC Director of Aftersales, this Executive Leadership position offers an exceptional opportunity to manage the entire Aftersales department. We are seeking a proven Aftersales General Manager / Director who is strategic but also hands-on and present. A leader who has successfully initiated Change and delivered on Business Transformation.
Change Champion - must hold department accountable, lead by example and be a decision maker
Involved in making operational and strategic plans and decisions and delivering on those (short and long term)
Building a high performing team and influential people leader (4 direct reports)
Being in front of industry standards and best practice
As an Executive Leader, ensure a cross functional approach is delivered to support the collective goals of the organisation with a key focus on exceptional customer service
Stakeholder management, internal and external
Manage and achieve key performance indicators
Ensure a consistent focus on brand values and customer loyalty at all times - Customer First Ethos
WHAT WE ARE LOOKING FOR
Proven Aftersales General Manager / Director, or Senior Executive with experience across Service, Parts & Logistics
A leader who has successfully initiated Change and delivered on Business Transformation.
A strong and consistent decision maker
An inclusive and empowering manager
Strong relationship builder; in particular with the network
Influencer; able to build alignment across departments and coach a high performing team
Upholds personal integrity and respect for others
Advantageous > Bachelor’s degree level qualified in Management, Engineering, Sales, Business or similar discipline
THIS POSITION OFFERS
An Excellent remuneration package with performance bonuses and company vehicle including mobile phone, laptop and healthcare
A real opportunity to revive multiple brands and play a significant part of its growth in the Australian market
Career growth opportunities local and abroad and opportunity to create a legacy
Full ownership of the role
28/09/2020$0Melbourne1 CEO & General Management
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