Autosports Group is owned by one of Australia's largest prestige and luxury automotive retail groups employing approximately 1400 people across 40 businesses nationally.
Our Melbourne BMW Bodyshop is looking for a professional and experienced Automotive Panel Shop Manager to join our developed team.
Reporting directly to the Dealer Principal - Melbourne BMW, your key responsibilities will include:
Securing new business and maintaining existing clients
Preparing and administering an annual operating budget
Monitoring and managing staff workload and performance ensuring the shop is running effectively and efficiently
Liaising and negotiating with insurance companies whilst maintaining a healthy relationship
Assist with estimates with repairs on damaged vehicles
Meeting & greeting customers, handling their enquiries and related issues
Job invoicing and data entry
Quality control and vehicle handover
Ensure that all work areas and customer waiting areas are kept at a premium level
Ability to drive results whilst maintaining staff loyalty
Monitor the maintenance of paint booths, body alignment jigs, and other large fixed assets to ensure long-term usage and value
Ensure compliance with training standards for autobody and BMW Australia
And any additional task as assigned
Specific skills required;
Previous experience in Prestige Automotive (Panel) Industry
Previous experience with automotive quoting software Auto Quote, I Body
Able to work autonomously
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
Able to build and maintain relationships with staff, assessors and suppliers alike
High level of personal commitment and attention to detail
Proven ability to meet Budget & KPI targets
Ability to define problems, collect data, establish facts and draw valid conclusions
Provide leadership and guidance to the Panel Shop team, keeping them engaged and motivated
Spending time on the shop floor overseeing works and giving direction and advice as necessary
A strong work ethic and a stable employment history is essential.
Please note, criminal background checks may be required for this role.