Customer Growth Consultants

New, permanent full time position in dynamic customer sales environment, Exciting opportunity to attract and retain customers, Ongoing flexible and working from home arrangements.

Customer Growth Consultants

Latrobe Health Services is an Australian-owned not-for-profit registered private health insurer with more than 84,000 members across Australia. We pride ourselves on providing quality cover for our members, and exceptional service when our members need us.

About the role

  • Unique opportunity in current climate offering permanent, full time position in a dynamic sector
  • Deliver exceptional service to new and existing customers
  • Drive customer growth through tailored solutions to meet customer needs
  • Gippsland based organisation with workforce currently working from home - this will continue under a flexible, options and locations for work model

About you!

  • Energetic with a growth mindset
  • Passion for customer sales and growth
  • Excellent communicator
  • Knowledge of needs-based sales techniques and understanding of sales life cycles
  • Excellent problem solving skills and initiative to drive continuous improvement
  • High degree of organisation skills and a commitment to continuous learning
  • Outcomes focused and understanding of end-to-end processes as they relate to customer service, particularly in a contact centre
  • Knowledge and understanding of privacy regulations and health insurance is desirable

About Latrobe Health Services

  • Strong leadership committed to best practice growth and development of our people
  • Recent refocus and alignment of strategic priorities to enable achievement of outcomes including first contact resolution for our customers and members
  • Values driven culture backed up by a culture action plan and an employee driven behavioural code of conduct
  • Strong focus on employee health and well-being including access to an Employee Assistance Program
  • Flexible working arrangements to support our people working through COVID-19 restrictions and beyond

28/09/2020 $0 Gippsland 1 Call Centre & Customer Service
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume