Customer Service is a new department transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. Customer Service is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.
Better Regulation Division (BRD) works across a broad portfolio of functions and projects to deliver better regulation in NSW. These regulators include SafeWork NSW, Liquor and Gaming NSW and NSW Fair Trading. About the team
SafeWork NSW is the states workplace health and safety regulator. Our focus is to reduce work related fatalities, serious injuries and illnesses by securing compliance with work health and safety legislation and improving the safety culture in NSW workplaces.
Our ideal candidate will have strong technical industry knowledge, practical workplace safety experience and safety related qualifications. You will apply your industry experience and qualifications to work in partnership with NSW workplaces to assist them in creating and maintaining work health and safety standards so that workers return home safely each day. About the role
We are looking for an Assistant State Inspector to join our team within the WHS Metro Operations directorate. You will be responsible for building industry capability to support the prevention of harm; this includes delivering key programs to support the Work Health and Safety Roadmap 2022.
You will work with industry, community and government agencies to establish data that can be used for research into prevention and compliance programs. You will undertake data and industry research, analyse and recommend strategies, initiatives and interventions aimed at managing risk and building industry capability for systematic management of WHS, wellbeing and Workers Compensation
You will conduct and assist in investigations into causes of workplace incidents, injuries and fatalities where required, and where necessary you may be involved in court processes
You will also play a pivotal role in working with and building the capability of internal and external stakeholders and customers
Joining SafeWork NSW you will be rewarded with a great opportunity to apply your experience with your passion for workplace health and safety. You will:
- work a 38-hour working week, including some weekends, and participate in the After-Hours Emergency Response Service
- receive an attractive salary package along with a tool of trade vehicle provided and access to private use (currently at a cost of $200 per fortnight)
- be able to access flexible working within operational requirements
- undertake the 12-month New Inspector Training Program (NITP) for the awarding of the Diploma in Government (Workplace Inspection). This intensive program is delivered by our Registered Training Organisation and combines
- mandatory components of induction, class training, online learning, completion of set assessments and tasks, and extensive on-the-job field training with regular travel throughout NSW
- complete formal training and assessments for the awarding of ten units of competency toward the Advanced Diploma of Government (Workplace Inspection) within 12 months of obtaining the Diploma of Government (Workplace Inspection)
Are you a work health safety leader who thrives on sharing your knowledge through mentoring and coaching
Are you interested in developing work health safety programs and initiates to assist NSW workplaces To be successful, you will have:
One or more of the following:
- Ten units of competency toward the Advanced Diploma of Government (Workplace Inspection), and/or
- Equivalent relevant qualification in a related work health and safety field and, and/or
- 3+ years relevant professional industry experience in a work health and safety role involving research and analysis
Demonstrated knowledge and experience in providing specialist advice and strategic leadership regarding compliance with relevant legislation to drive workplace safety
Strong communication skills to proactively engage and influence key industry stakeholders, influence safety behaviour, undertake change management processes, and lead stakeholder engagements
Work collaboratively to translate strategic direction into operational goals and build a shared understanding of the link between these and core business outcomes
A strong work ethic, resilience to manage complex investigations and have a key focus on customer expectations whilst promoting NSW Public Service values
Demonstrated experience to plan and deliver strategies as they relate to safety and RTW in workplaces
Demonstrated experience in coordinating programs or projects of work
Solid knowledge and use of technology
Ability to travel, work remotely and out of usual business hours
Regular travel throughout NSW with the occasional interstate travel
Hold a NSW C class drivers licence with a satisfactory safe driving record and a requirement to maintain the safe driving record throughout employment
Satisfactory criminal record check
Satisfactory medical assessment capacity in regard to physical and psychological impacts of the inherent duties of the role
Hold a Diploma of Government (Workplace Inspection) or required to complete within 12 months of commencement
Hold ten units of competency toward the Advanced Diploma of Government (Workplace Inspection) or required to complete within 12 months of obtaining the Diploma of Government (Workplace Inspection)
Click Here to access the Role Description.
What we need from you
If you do not provide all the required documentation, your application will not be progressed.
- Your resume (max. 5 pages) and a cover letter (max. 2 pages) which clearly details your capabilities and experience relevant to this role
- A copy of your current online driving record from Service NSW
- A copy of your current demerit points from Service NSW
Salary Grade 1/2, with the base salary for this role starting at $122,060 base plus superannuation.
Closing Date: 10am, Wednesday 23 September 2020
The Department of Customer Service is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment.
A talent pool may be created for future ongoing roles and is valid for a period of up to 18 months.