Outbound Sales Consultant

Who We Are:

Sensis continues to transform its business by driving new digital revenue streams to offset its historical print business declines.  The Sensis vision centres around being Australia’s leading platforms company that helps connect all Australian’s.

Why Join Sensis:

Join our team transforming an Australian legend. We can trace our business back to 1880, when pioneers erected Australia’s first two telegraph poles; and we have been connecting Aussies ever since. The White Pages and Yellow Pages, Sensis brands, have always been businesses that have innovated and transformed, and we are committed to continuing this proud history.

Today, Sensis is no longer defined by our ‘directory’ roots. Instead, we are a brand focused on the future, meeting new unmet market demands with new technologies, new tools and a new story to tell. The new Sensis is designed to help businesses of all shapes and sizes, deal with the complexities of managing their business’ online presence and reputation. 

This Opportunity:

Have the freedom to shape your career and be proud of the work you do.

Are you a sales superstar Then you could be that special someone we are looking for.

We’re currently looking for enthusiastic Sales Specialists to join our high performing and vibrant culture. As a Sales Specialist in the Grow Channel Small to Medium Business (SMB) Sales team, you will manage sales leads and work to acquire new customers through outbound dialling activity. With a customer centric approach, you will be communicating the value and benefits of our flagship products, Connect Yellow and White Connect. You will use your needs analysis and objection handling skills to have effective and engaging sales conversations. Understanding and supporting our customers’ needs is essential to building customer loyalty. Ensuring that they are receiving outstanding customer service, whilst making the right decision about their advertising will be the key to your success.  

A day in the life of:

  • Your sole responsibilities will be to manage assigned leads and convert them to paid customers by making outbound acquisition calls.  You may also be required to spot for new businesses and convert them to the Yellow and White product suites.  You may also be required to be on outbound dialler campaigns
  • Embracing your ‘chatty sally’ you will facilitate organic sales conversations with prospective clients.
  • We don’t do ‘would you like fries with that’. We’re all about a needs based sales conversation.
  • You’re an inquisitive individual who asks lots of questions! 
  • You will know our Yellow and White offerings inside out and will be able to easily articulate the value of the products to prospective clients. 
  • You like to get stuff done! You don’t shy away from your admin, you get those sales into the system in real time. 

Targets and Measures:

  • Revenue targets You don’t think of them as a target, you think of them as the starting point.
  • ‘Chatty Sally’s’ like to talk, you will make between 50 – 70 outbound calls daily
  • You’re focussed on customer success. Our product requires a customer login and engagement and you will have product activation and utilisation targets

About You:

  • You are all about accuracy. You get it right the first time, every time. 
  • You’re a PC gun, you comprehend systems super quickly.
  • SEO floats your boat. You may have an SEO background, or perhaps you like to nerd-out on all things Google Search related.
  • People say you have the gift of the gab, you love to have a chat and people like to chat to you.
  • Sales is your jam! You have a proven track record of smashing your sales targets.
  • You’re flexible! No, we don’t need you to do the splits, but we may need you to spend time working from home and some time working in the office.
  • One team, one dream! You’re a team player who works with their peers to deliver team sales targets.
  • We love people who plan. You can work autonomously and you multitask to ensure deadlines are met.
  • You’re a go getter with high levels of resilience, personal motivation and enthusiasm.

Culture and benefits

We help all types of businesses and people across Australia, and inherently embrace diversity throughout our workforce. We offer career progression with professional development opportunities in an energetic and dynamic environment. Our rewards and recognition program, flexible working arrangements, and incentive plans all form part of the reasons why people love working here. 

We’re looking for

Passionate and driven individuals, with a desire to be part of a growing team that makes a difference for both the company and our clients. You will have a proven track record in a sales or customer retention role and be familiar with the end to end sales process. You will have a strong customer service approach and excellent communication skills with the ability to tailor your delivery to your audience. It would be advantageous to have experience with SEM/SEO, Salesforce, and customer analytics.

How to apply

Does this sound like you If you believe this roles sounds like the next step in your career, and you’re interested in joining a team passionate about collaboration and delivering strong results, please apply now. If you have any questions regarding this role,

14/09/2020 $0 CBD & Inner Suburbs 1 Call Centre & Customer Service
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