Sutherland Shire Based, Great Small Team Environment, Full Time Positiion.
About the business
20Cube is an international freight forwarder headquartered in Singapore with offices in 10 Countries. In Australia we have offices in Brisbane, Sydney and Melbourne. 20Cube employs over 400 people globally.
About the role
The role reports the the NSW Branch Manager and is a part of the Sales and Customer Service team.
Your responsibilities will include
Maintaining a portfolio of clients and ensuring customer requirements are met.
Up sell 20Cube service offerings to clients.
Review and help with tradelane development.
Ensure that clear SOPs are written and maintained for clients.
Manage client orders and bookings through our internal system.
Meet with clients regularly.
Invoicing to clients and ensuring statements are sent to clients on a monthly basis.
Interacting with our overseas offices and agents.
Skills and experience
A minimum of 3-5 years experience in a customer service role within the freight forwarding industry is essential to this role.
Keys strengths and skills required are as follows
Intermediate knowledge of excel, word, powerpoint and similar applications.
Excellent problem solving skills and must be able to prioritise work.
Able to work autonomously and in a team environment.
Excellent written and oral communication is a must.
14/09/2020$0Southern Suburbs & Sutherland Shire1 Manufacturing, Transport & Logistics
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