Program Support

Wesley Dalmar Family Preservation Program

  • part-time position, 4 days/week
  • based in Coffs Harbour
  • multi-faceted administrator role in a large community organisation
  • opportunity to expand your skills


About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.


About the role

The Program Support role is an integral part of the Wesley Dalmar Family Preservation Program. The purpose of the role is to support the daily operations of the program by ensuring the Coffs Harbour reception duties and administrative activities of the team from Taree to Grafton are carried out in an effective and efficient manner. This is achieved by:

  • providing overall effective office management which supports all staff within the Family Preservation team
  • ensuring that tasks are performed efficiently, professionally and within set timeframes as determined by the Program Manager
  • maintaining effective systems in order to manage an efficient reception area and administration tasks
  • regularly review and maintain efficient systems as required to manage all databases, files, reports, forms and payments
  • maintaining reception, including taking calls and liaising with visitors
  • assist in delegated tasks such as minutes, reports, photocopying, maintaining electronic and physical data storage
  • coordinate meetings and assist staff to book appointments with internal and external stakeholders
  • maintaining client brokerage expenses, issue purchase orders, and process invoices.


Essential criteria

  • excellent communication skills, both written and verbal
  • demonstrated experience in accounts/financial processing
  • professional telephone manner
  • good organisational skills
  • demonstrated ability to work unsupervised as well as an effective team player with a positive can-do attitude
  • relates well to a range of people with sound listening and problem-solving skills
  • displays emotional maturity and resilience
  • current Working with Children Check clearance or willingness to obtain
  • able to work with a client-focused strength-based approach
  • commitment to a continuing process of personal self-development and skills acquisition
  • self-direction including initiative and the ability to prioritise activities
  • high-level of personal integrity
  • respect for the values and experiences of others
  • analysis and problem-solving skills
  • high-level of confidentiality.


Desirable skills/knowledge

  • office administration experience
  • not-for-profit or cause-related experience


Apply now

Applications close: Thursday 24 September 2020, by 5 pm.


Wesley Mission provides regular supervision and support for all staff and opportunities for professional development.

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Code of Conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

14/09/2020 $0 Coffs Harbour & North Coast 1 Administration & Office Support
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