Service Advisor - Burnie Toyota

About Us

Over the past 50 years, Burnie Toyota has been proudly servicing all of our guest's motoring needs on Tasmania's North West Coast.

We are proud of our loyal as well as ever growing guest base, along with a portfolio of outstanding automobile brands such as Toyota, Ford, Volkswagen, Isuzu Ute and reliable Used Cars.

About the Role

We are seeking a Service Advisor to join our Burnie Service Team.

You will be responsible for:

  • Greeting guests to the dealership's service department;
  • Booking and managing guest appointments;
  • Communicating vehicle symptoms and fault rectifications to guests in a manner which can be easily understood;
  • Obtaining accurate parts and labour prices for our guests;
  • Encouraging our guests towards other service offerings;
  • Keeping each guest up to speed on the servicing of their vehicle;
  • Handling any guest complaints and ensuring prompt issue resolution;
  • Preparing invoices and closing allocated repair orders in a timely manner;
  • Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.

About You

  • Experience in a Service Advisor role or automotive background preferred;
  • Outstanding guest service and presentation skills;
  • Excellent written and verbal communication skills, along with time management skills and the ability to work under pressure;
  • Computer literacy Microsoft Office;
  • A strong knowledge of motor vehicles highly regarded;
  • A valid driver's licence including manual transmissions.

Your attention to detail, reliability and true guest-focused attitude will play a major role in achieving success. If you are a guest-centric professional, with a passion for vehicles and guest services, we would love to hear from you - apply now!

Burnie Toyota is an equal opportunity employer.

Only Short-Listed Candidates that meet the criteria will be contacted.


You must have the right to live and work in this location to apply for this job.

14/09/2020 $0 Devonport & North West 1 Trades & Services
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