Credit Control Advisor

Part-time role (2-3 day per week), Join a firm with a genuine social and professional culture, Work collaboratively with progressive and high achieving colleagues.

ESV is a mid tier, 9 partner business advisory and accountancy firm located in the Sydney CBD. We pride ourselves on our small firm personality, big firm capability' - meaning we are big enough to challenge you with interesting and diverse clients, but small enough to help you grow and reach your individual goals.

The purpose of the Credit Controller role is to protect companys asset and minimise the risk of an account receivable turning to be aged accounts receivable or uncollectible debt, coordinate their efforts with Partners and Managers to help establish and maintain favourable customer relations. This job process should allow the nature of the client, goodwill, produce maximum turnover of accounts receivable, and establish adequate provision for bad-debt doubtful debts.

Key responsibilities

  • Establish and execute process and procedures for timely collection of ESVs receivables with the view of keeping debtor accounts current at 30 to maximum 60 days.
  • Preparation of various monthly Financial reports for management, covering accounts in arrears and problem accounts
  • Account review and account reconciliations (on an as needed basis)
  • Consistent follow-up with customers, perform timely calls and sending letters to overdue accounts.
  • Resolve and escalate issues causing collection problem to appropriate party, such as missing invoice, invoice dispute, in a timely manner
  • Send regular Statement of Accounts to customers,
  • Liaise with clients and resolve client queries and disputes (including escalating to partners).
  • Negotiate with clients regarding payment plans and drafting of official Payment Plans.
  • Preparing official Letters of Demands (LOD) for problem accounts
  • Liaise with solicitors and prepare relevant account documents and paperwork for further Legal Debt Collecting processes
  • Investigating and allocating lost clients for debt collecting purposes.
  • Liaise with clients and prepare applications and quotes and clients Professional Fund Funding
  • The Credit Controller is responsible for providing timely, thorough responses to various financial enquiries received from Partners, employees and external clients.  These should be prioritised and actioned along with the normal workload.
  • Manual writing re Credit Control and Debt Management, including development of internal collecting processes and procedures 

Skills and qualifications

  • High quality customer service focus and influencing, persuading skills
  • Negotiating ability for arranging Payment Plans with clients
  • Multi-tasking and prioritising work, with the ability to juggle multiple tasks at the same time, while always maintaining the highest attention to detail.
  • Displaying integrity always, and a non-aggressive manner in collections
  • Intermediate - Advanced MS Office (Excel, Word, Outlook).
  • Knowledge and previous use of ASIC Debt Collecting Guidelines for Australian Businesses
  • Basic knowledge of accounting and previous experience in accounts receivable roles
  • Knowledge of and the ability to understand financial statements and perform accounts reconciliations
  • No formal qualifications but previous experience in a professional office is required.


If you are ready for your next challenge and this sounds like the role for you, we would love to hear from you.

02/12/2019 $0 CBD, Inner West & Eastern Suburbs 1 Accounting
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