Contact Centre Operator/Operations Assistant

Iconic Australian Skin & Laser company with a fantastic company culture, Fun, supportive and professional team environment, Modern office conveniently located 1min from Edgecliff Train Station.

About Clearskincare Clinics:

Australias leading cosmetic, skin and laser hair removal specialists; delivering natural looking results that last. Feel confident about your skin & yourself with Australias most experienced anti-ageing, skin, laser hair removal and acne clinics. With more than 20 years experience, Clear Skincare Clinics offer the most advanced clinically proven treatments by highly trained doctors, nurses and therapists at over 50 locations across Australia and New Zealand.

Our Ideal Candidate:

Our ideal candidate is bright, bubbly, highly organised, reliable, has strong time management, high attention to detail and is fantastic with customer service. Proven experience in a reception/office environment is also a must, however we're all about attitude so if you can bring a passion for our brand, thirst for learning, team-first mindset, and a positive can-do attitude you could be well on your way to a rewarding career with Clearskincare Clinics.

The Role:

  • Answer incoming calls and assist customers with their enquiries
  • Make outbound client enquiry calls
  • Create further interest in the company's services by inviting customers to use the services and products offered
  • Provide a high level of personalised customer service
  • Update databases with changes to the details and status of each customer or prospective customer
  • Follow up client calls with clerical duties, including faxing, filling out paperwork, conducting credit reference checks and liaising with other departments.

Personal Requirements:

  • excellent communication skills
  • pleasant and friendly manner
  • enjoy talking to people
  • aptitude for working with computers
  • high level of motivation
  • able to work as part of a team
  • able to work quickly and accurately.

In return for your success, you will be rewarded with regular incentives, a strong bonus structure, and amazing employee benefits such as FREE skin and laser treatments and monthly team drinks!

Why work for us

  • We offer full training & development
  • Positive, fun and friendly company culture
  • Friendly, dynamic and supportive team environment
  • Opportunities for career progression
  • Fantastic employee benefits
  • We are an exciting and rapidly-growing Australian Skin & Laser business

02/12/2019 $0 CBD, Inner West & Eastern Suburbs 1 Call Centre & Customer Service
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