Special Needs Transport Attendant

Work for Australia's largetst land transport provider, Flexible working hours, Job Satisfacton.

Special Needs Transport is flexible transport that provides specialised bus services to people who cannot access regular bus services because of their age or disability.

ComfortDelgro Corporation NSW has a fleet of wheelchair accessible mini buses to provide these services to ACT school students, commencing in February 2020.

Special Needs Transport Attendants provide support to the driver while the bus is in transit and assists with the loading and unloading of students and other passengers. Special Needs Transport Attendants predominantly work split shifts (morning and afternoon) to meet the school collection and delivery schedule.

Under limited supervision the Special Needs Transport Attendant is responsible for supporting the effective delivery of school and specialised transport services across the Territory. All specialised transport services are scheduled trips, which requires the Special Needs Transport Attendant to work with the driver to tight deadlines while ensuring a safe journey for all passengers.

To be successful as a Special Needs Transport Attendant you will:

  • be a Permanent Resident of Australia

  • Hold a current Senior First Aid Certificate or the ability to obtain one

  • Drivers Licence (C-class)

  • Current Working with Vulnerable People Registration

  • Have fantastic customer service and communications skills, including well developed conflict resolution skills

  • Be able to supervise, care and support passengers suffering from medical condition(s) and respond to any emergencies as required

  • Be able to work as part of team to deliver organisational outcomes

Duties include:

  • Assisting with the loading and unloading of passengers with disability, special needs and the elderly
  • Caring for passengers while travelling including responding to medical conditions and emergencies
  • Maintaining and cleaning buses, bus equipment and child seat restraint equipment
  • Incident reporting, including passenger incidents and service/equipment issues
  • Developing relationships with the parents, schools and other student supports regarding the special needs transport service
  • Maintaining the confidentiality and the privacy of the passengers

Please provide a one-page pitch addressing your experience with the below:

  • Assist with the loading and unloading of passengers with disability, special needs and the elderly
  • Ability to recognise and support passengers suffering from a medical condition
  • Experience in delivering customer service and communication with a diverse range of people including well developed conflict resolution skills
  • Reporting incidents in a timely manner
  • Experience in adhering to legislation and policies, including safety requirements
  • Ability to assist in the cleaning and disinfecting of the interior of the bus
  • Maintaining the confidentiality and the privacy of the passengers
  • Proven ability to work as part of a team and contribute to a positive team culture

02/12/2019 $0 Tumut, Southern Highlands & Snowy 1 Manufacturing, Transport & Logistics
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