Administration Officer

Established in 1889, the Queensland Teachers Union (QTU) has chalked up over a century of achievements in helping teachers throughout Queensland.  QTU is the voice of more than 47,000 teachers in the Qld Governments primary, secondary, and special schools, including senior colleges, TAFE colleges and other educational facilities.

We are seeking an experienced and motivated person to deliver professional service to union members.  This is a full-time permanent position, working Monday to Friday from 8.30am to 5pm (9 day fortnight).

The successful applicant will be expected to commence on Monday 6 January 2020.


Key responsibilities:

  • Create and maintain accurate member records
  • Perform and understand full invoicing and banking functions
  • In a call centre environment, communicate with members on membership related matters
  • Interpret and respond to written correspondence
  • Outbound calls - recovery of unpaid membership dues
  • Contribute at team meetings, provide feedback and share ideas.


Essential criteria:

  • Able to analyse, take action and record data/information with accuracy
  • Attention to detail
  • Be a professional and confident communicator (verbal and written)
  • Experience in accounts receivable/invoicing
  • Experience in debt collection
  • Capacity to work in call centre environment (both inbound and outbound calls)


Applicants that fit the criteria above should send their current resume accompanied by a cover letter  by 9am Monday 9 December 2019.


Aboriginal and/or Torres Strait Islander people are encouraged to apply.


02/12/2019 $0 Brisbane 1 Administration & Office Support
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