Parts Advisor

Join the worlds leader in Sustainable transportation, Work collaboratively with a team that wants to succeed together, Grow your career with Scania.

About us
At Scania we don't just sell trucks. We provide total transport solutions through the highest quality vehicles and services. In 2018 we launched the New Truck Generation providing the safest and most fuel-efficient trucks in Australia. As a global organisation, we employ more than 50,000 people in over 100 countries. Scania's research and development is concentrated in Sweden, production takes place in Europe and South America while Service and Sales continues to thrive in Australia. Scania is a place for all kinds, a dynamic environment were you contribute your knowledge and unique background to the diversity that is part of our success. We offer employees an exciting future, the opportunity to work together to develop more sustainable transport solutions across the planet.

About the role
Based in our Kewdale WA office this role reports to the Parts Manager and plays a key role in providing a high level of service and satisfaction to our customers. You will work closely with our clients and Service team to build relationships and provide solutions to minimize downtime.

Key Responsibilities include:

  • Building lasting & meaningful relationships with our customers.
  • Providing efficient & reliable support to our customers.
  • Providing advice relating to parts suitability, availability and pricing.
  • Liaising with and providing support to the Parts warehouse & Kewdale workshop.
  • Liaising with Scania's nationwide branches and Dealer network in relation to parts supply

About you  
As the front counter Parts Advisor, you will be trustworthy and self-motivated. Prior experience in automotive, warehouse management or sales environment would be advantageous; however, your experience and passion in customer service and ability to provide customer focused solutions will ensure your success in the role. You will also demonstrate strong administration and computer skills.

Are you ready for something new We would love to hear from you

Scania is an equal opportunity employer and supports workplace diversity and we encourage female and Indigenous applicants to apply. Applications close 2 December 2019

25/11/2019 $0 Perth 1 Call Centre & Customer Service
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