Operations Support Officer

Join our new USC Moreton Bay campus, Full-time ongoing appointment, Salary $67,839 to $76,450 gross per annum, plus up to 17% superannuation.


Salary Level:  Classification Level 5 (Salary range A$67,839 to A$76,450 gross per annum plus up to 17% employer superannuation contributions)
Appointment:  Full-time, ongoing
Location: USC Moreton Bay (initially located at Sunshine Coast campus)

USC Vision

USC will be a university of international standing and an unsurpassed community asset, focusing on the region from Moreton Bay to Fraser Coast.

University Strategic Goals

The University will be:

  1. A primary engine of capacity building for our region;
  2. A comprehensive multi-campus university growing towards 35,000 students; and
  3. Positioned globally as a top-500 university and a top-100 university under 50 years of age.

Overview of USC Moreton Bay

The USC Moreton Bay development will see establishment of a new campus at the Petrie Mill site.  Due to open in Semester 1, 2020 with an expected enrolment of up to 1500 student in the first year, the campus is expected to grow to 10,000 students over the first ten years, becoming similar in size and scope to Sippy Downs in the medium term.

The Foundation building, designed by Hassell Studios and under construction by Hansen Yuncken, will be over 15,000 square metres in floor area featuring a variety of general and specialist teaching spaces, library, student commons, and staff workspace, and is designed to operate in convention centre mode outside teaching semesters.  The building, and its surrounds, will employ smart technologies to enhance the student experience while reducing the Universitys environmental impact.

The campus will be known as USC Moreton Bay and will service a catchment of sufficient size for USC to grow into a major Australian comprehensive teaching and research university, thereby contributing to the Universitys vision and strategic goals.

Overview of Asset Management Services

The mission of Asset Management Services (AMS) is to manage a physical environment which is consistent with the Universitys Campus Master Plan and Strategic Plan, and which reflects the Universitys commitment to education and community service.  AMS plans, develops and maintains the Universitys physical assets and provides access to high quality facilities for students, staff and the community across multiple campuses and study nodes.

As a part of AMS, the Campus operations team is responsible for all aspects of maintenance and compliance of buildings and grounds, procurement and management of specialist contractors, and campus services including parking, fleet, integrated transport, waste management, and sustainability. The team also delivers on projects as required.

Overview of the Role

Under the limited direction of the Building Services Manager, this position contributes to the management and delivery of planned and reactive maintenance, conduct of minor works, procurement of minor contracts, and the management and compliance of external contractors to ensure adherence to relevant HSW policies, legislation and standards. The role is varied and undertakes general administrative duties as well as tasks and activities to support AMS at USC Moreton Bay, which activities can include forklift operation and event coordination.

This position provides high quality service, support and advice (relating to AMS functions) to all University employees, students and visitors via telephone, email, online information systems and face to face to communicate information and deal with inquiries and maintenance requests.  The role liaises with, and if required, provides an escalation route and ongoing feedback on the resolution of incidents, requests and maintenance. The role also works with and supports the Building Operations General Hand.

The successful candidate will hold a degree and relevant experience in building services, maintenance and compliance, or construction contract management; or an equivalent combination of relevant knowledge, training and/or expertise. Possession of current Queensland Driver (Class C) and Forklift licenses (or willing and able to obtain a Forklift license) along with an awareness of appropriate manual handing and lifting techniques and a broad appreciation of Workplace Health and Safety legislation and standards.

As the role liaises with a wide variety of staff, students and community, strong interpersonal and communication skills, flexibility and initiative, both independently and as a member of a team, are necessary to effectively perform in this position. Sound computer literacy within a number of software packages i.e. Microsoft Office Suite; databases; spreadsheets and the ability to understand and operate BMS is also required.

A strong commitment to client service and the ability to embrace and foster a positive work environment in our new USC Moreton Bay campus is required. Sound organisational skills, the ability to prioritise competing tasks and schedule work to meet deadlines are essential in this role. We seek an energetic and solution focussed person who thrives in a changing environment and who is willing to take on the challenges and opportunities of a new campus.

Additionally, in accordance with the Universitys Staff Code of Conduct Governing Policy, all staff are expected to display professional behaviour, communicate respectfully, and perform their duties responsibly.

A role statement is not intended to limit the scope of a role but to highlight the key aspects of the role. The requirements of the role may be altered to meet the changing operational needs of the University.

Closing Date

Midnight, Wednesday 27 November 2019

To Apply

All applicants MUST provide both a statement of claims and resume/curriculum vitae. 

Information regarding how to prepare your application and write an effective statement of claims is available on our website information for applicants

As part of your role, you may be required to travel to any one of USC's locations.

USC values diversity, enables access and promotes inclusion.
USC strongly encourages applications from Aboriginal and Torres Strait Islander people.

25/11/2019 $0 Brisbane 1 Trades & Services
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