Attractive salary packaging benefits, Access to ongoing support and training/developmental opportunities, Be a part of a values based, progressive organisation.
Based in Townsville
Join a nationally recognised provider of Child Safety, Mental Health and Disability services
Be a part of a values based, progressive organisation
Access to ongoing support and training/developmental opportunities
Attractive salary packaging benefits
About this opportunity
The Customer Service Officer position is responsible for the engagement of new and ongoing NDIS customers. This role will be responsible for providing and processing information in response to inquiries, concerns, requests and purchasing of Wellways NDIS products and services. The appointee will work within the service systems of the NDIS and other relevant stakeholders.
What do you need:
Certificate 4 in Mental Health, Disability, Aged Care, Home and
Community Care or other related fields
Excellent interpersonal and communication skills
Demonstrated experience/knowledge in working with people with mental health issues and their carers to build strong, long lasting partnerships in the community
A current valid Driver's License and a registered vehicle (including insurance)
Satisfactory Police Records Check and Working with Childre Check, prior to commencement
Experience in use of client management systems
Understanding of NDIA processes and practices
Wellways Australia is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community. We work with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to make sure people can access the best possible care and information when they need it. We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.
Applications close 1st December 2019
"We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply."
Wellways Australia Limited is committed to the safeguarding of children and vulnerable people.
All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.
25/11/2019$0Townsville & Northern QLD1 Call Centre & Customer Service
Apply for this job
Option 1: Use this option if you want to upload a new cover letter and a Resume file