HDR Liaison Officer

Join a University ranked in the world's top 50, Support students in their academic pursuit, Location: St.Lucia, Brisbane.

The University of Queensland Graduate School

The University of Queensland (UQ) has supported over 15,000 students in their academic pursuit to attain a higher degree by research (HDR). With over 2,000 research experts and a reputation world-wide as an elite research institution, UQ provides research candidates with every advantage.

More than 4,400 students are currently undertaking a higher degree by research at UQ under the support and guidance of the UQ Graduate School. The Graduate School has academic responsibility for managing admissions, providing research scholarships, supporting students during their candidature, and facilitating the examination of theses. The Graduate School coordinates year-round skills training, supports infrastructure and research facilities, and provides opportunities to accelerate career development for HDR candidates.

About This Opportunity

The HDR Liaison Officer (HLO) is a member of a HDR Service team who provides support and acts as a key contact point for HDR candidates and Post Graduate Coordinators (PGCs). As trusted service partners, this role assists the PGCs to proactively monitor candidate progress, supports the application process and coordinates opportunities for HDR development and engagement. The delivery of client-focused solutions, the establishment of productive partnerships, and continuously improving services and achieving outcomes and results are all key focuses of this role.

This position is located at our picturesque St Lucia campus, renowned as one of Australia’s most attractive university campuses, and located just 7km from Brisbane’s city centre. Bounded by the Brisbane River on three sides, and with outstanding public transport connections, our 114-hectare site provides a perfect work environment – you can enjoy the best of both worlds: a vibrant campus with the tradition of an established university.

Our Ideal Candidate

Applicants should possess a relevant undergraduate degree and/or work experience or an equivalent combination of relevant experience and/or education/training; as well as a strong background in high level customer service provision. Excellent at exercising initiative and judgement, applicants will also have high level technological literacy and readily embrace new systems and technology. Strong interpersonal, communication and organisational skills are essential. Higher Education sector experience and a familiarity with research training and development will be highly regarded.

You must have ongoing unrestricted work rights in Australia to apply for this opportunity.

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University.

What We Can Offer

We have three, full-time, fixed term (up to six months) positions available at HEW level 5.

The full-time equivalent base salary will be in the range $67,608 - $75,506 plus super of up to 9.5%. The total FTE package will be in the range $74,031 – 82,679.

Want to Apply

To submit an application for this role, use the apply button. All applicants must supply the following documents:

  • Cover letter addressing key selection criteria* (maximum of two pages);
  • Resume ^

*Your covering letter should clearly address the Abbreviated Selection Criteria included below; i.e. you do not need to address all of the Selection Criteria included within the Position Description.

The Abbreviated Selection Criteria to address for this role are:

  1. Describe what exceptional service means to you. Provide an example/s that demonstrate/s you have provided exceptional service previously.
  2. Give an example of when you have had competing priorities and have demonstrated good prioritisation and time management skills.
  3. Provide two (2) examples of when you have had to demonstrate strong communication and interpersonal skills.

^Please ensure your resume includes the details of two professional referees. One of whom should ideally be your current supervisor/manager. Ideally, a professional referee is someone:

  • whom you have reported to (direct supervisor/manager or manager once removed) within the last 18-24 months;
  • who can provide detailed feedback on your work performance; and/or
  • whom you have asked to be a referee for you.

To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQJobs portal by the job closing deadline. Applications received via other channels including direct email will not be accepted.

Applications close: 3 December 2019, 11:00 pm (AEST)


25/11/2019 $0 Brisbane 1 Administration & Office Support
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume