Operations Scheduler/Assistant

Flick - Anticimex are looking for an enthusiastic team player to join our team in Brisbane Pest Operations based in Geebung. Flick can offer excellent working conditions in a rewarding and challenging work environment.

Due to a continued focus and growth a position has become available to join our growing operations team, with a strong focus on Customer Service and Scheduling.

 

Your main duties would include

 

  • Coordinate work production for multiple technicians
  • Answer inbound phones calls from both technicians and customers and solve general enquires
  • Organize both contracted and ad-hoc work requirements
  • Confirm work for the following day for a group of technicians
  • Plan and prioritize operations to ensure maximum performance and minimum delay
  • Determine manpower, equipment and materials needed to cover work scheduled
  • Address issues when they arise aiming for minimum disruption
  • Meet Individual and team performance KPIs
  • Ensure technicians required inductions and licenses are up to date
  • Work with and communicate with technicians, supervisors and other staff
  • Administration responsibilities

 

Applications with the following would be preferred:

 

  • Background or knowledge of the Pest Control Industry or similar service industry
  • Proven experience in scheduling
  • Excellent knowledge of Brisbane and the greater Brisbane Suburbs
  • Working knowledge of MS Office and Outlook
  • Strong organizational and problem-solving skills
  • Excellent communication abilities & professional phone manner and a results-oriented attitude
  • Customer Service experience
  • Attention to detail
  • Enthusiastic, motivated and a team player
  • High school diploma; Further education or certification is preferred

 

Only shortlisted candidates will be contacted.

25/11/2019 $0 Brisbane 1 Manufacturing, Transport & Logistics
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