Customer Service Consultant

• Full time hours 
• Rotating roster between 8:30 AM and 6:00 PM, Monday to Friday.
• Melbourne location 
• 12 months 

About the company
Karlka Recruiting Group has partnered with a Private Health Company to engage a Customer Service Consultant. This position is located in their busy Melbourne City office with an initial 12 month contract with possible extensions.

About the Role 
We would like to see candidates that have full working rights in Australia. This is a call centre environment where the successful candidate will be speaking with external stakeholders. They will be the first point of contact to respond to queries and provide information on services and claims.

Duties

• Provide outstanding customer service through genuine positive interactions
• Ensure a continuous focus on achieving and exceeding customer advocacy targets on interactions with all customers.
• Processing claims for our providers

Requirements/Skills

• Experience in a call centre/customer service experience. 
• Training will be provided and an investment will be made for this persons professional development.
• There is lots to learn so someone who is motivated to learn and challenge themselves would be best suited for this role.

How to Apply
Due date: Monday 25th November 2019
Consultant: Bec


*Please apply through this portal. Any applications through email may be missed.
  
Please note, due to the large sum of applications received only shortlisted candidates will be contacted for further discussion.