Account Manager Support - Building Materials and Hardware
Building Materials and Hardware
Accounts Manager Support
Smithfield Distribution Centre, Sydney Full time
We are a part of a unique family owned and locally operated company offering branches with a small family-feel, whilst being part of a large national group of companies.
We are part of the largest independent hardware company in Australia with multiple manufacturing sites in each business.
With branches across Victoria & NSW we pride ourselves on our Foundation to Fitout product offering. We are seen to be the supplier of choice across Victoria & NSW, achieving this by ensuring excellent customer service and in-house professional industry knowledge.
About the Role
We are seeking an Account Manager Support team member who would relish supporting our customers and Account Managers, whilst having a team as their backstop.
Whilst the role will report to the Operations Manager and be based at the Smithfield Distribution Centre, you will also be working as a part of the larger business.
You will be highly service focused and ideally will understand building materials, have a passion for timber and hardware, and understand the stages of building.
Key duties include
Provision of day to day support for our Account Managers and customers
Keying of quotes into our POS programme
Follow up quotes with customers
Converting quotes to orders and coordinating deliveries
Sourcing non-stock products and coordinating delivery if necessary
Liaising with suppliers and staff
Processing paperwork in accordance with Company Procedures
Customer Focus, ability to provide service to all customers
Ability to use a computer system
Understanding of mathematical calculations and percentages
Understand gross profit and mark-ups and freight costs
Ability to work under pressure
Ability to work predominantly unsupervised
Ability to work as part of a team
Good attention to detail
Good communication skills both written and verbal
Hunger to achieve sales and to exceed customer expectations
Understanding of building process and/or knowledge of building materials and timber required
Our offer to you:
As a family organisation we recognise the importance of family and other commitments offering flexibility to achieve your work life balance. You can enjoy working as a part of a small team within a large organisation offering training, development opportunities and even a day off for your birthday. We place a high emphasis on Safety, Customer service and a positive working culture, and it is essential that you can work within our Company Values;
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace. We conduct random drug and alcohol testing.
25/11/2019$0Parramatta & Western Suburbs1 Administration & Office Support
Apply for this job
Option 1: Use this option if you want to upload a new cover letter and a Resume file