Outbound (Warm) Sales Consultants wanted in the heart of Melbourne

At The SMART Group we are always looking for exceptional customer service and sales professionals to join our motivated and hard-working teams.  We have a unique energy which results in long tenure and creates opportunities for development and promotion from within.


Our success at The SMART Group starts and ends with our people.  Our employees are our greatest asset and we all proudly live by the following values:



  • Meeting and exceeding our clients expectations
  • Achieving positive results
  • Recognising achievement
  • Personal growth


  • Great place to work with great people
  • Respect each other
  • We believe fun should be part of everything we do


  • Do the right thing
  • Trusted by our customers and clients
  • Be honest and transparent


About The Role

This is a casual/full time permanent role and ideal candidates are sales guns who never compromise on quality and service!  The hours for this role are currently Monday to Friday, rostered between 8:00am and 7:00pm.  Apply now if you want to join our award-winning contact centre on St. Kilda Road and be part of a fun and high performing team! Your duties will involve, but wont be limited to:


  • Assisting customers with outbound / inbound sales enquiries to match the best product/service for their needs
  • Using your proven sales skills to demonstrate the value and benefit of our clients product/services
  • Offer excellent customer experience to provide the best service possible
  • Ensure weekly and monthly KPI's are achieved 


About You


  • Demonstrated success in a similar contact centre role
  • Proven track record as a high performer
  • Positive approach to work challenges and solving problems
  • Positive attitude, reliable and sales focused mindset
  • Motivated by bonuses, incentives and sales targets


  • Previous experience in sales and/or selling Telco products


What We Offer...

  • A fun and fulfilling work environment and culture weekly and monthly incentives, games room with table tennis, pool table, video games, and social/awards nights - the list is never ending! 
  • Competitive salary and bonus structure
  • Regular team outings and events
  • Fun management team who are focused on developing team members and driving high performance!


Applications close Thursday 28th of November 


25/11/2019 $0 CBD & Inner Suburbs 1 Call Centre & Customer Service
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