Online Sales Coordinator

Work for a company that focuses on sustainability, Bright office in Newtown - great location, Learn how to make prescription glasses.

Dresden make prescription glasses that are affordable, sustainable and uncomplicated. We manufacture our frames locally with zero waste.  Our glasses are designed for everyone, and every day. We operate retail stores in Australia, New Zealand and Canada with a diverse team, and we work hard to make our products and services simple and accessible.

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We're looking for a nimble person to coordinate online sales and customer service, digital platforms and provide general administrative support.

Your daily tasks will include:

  • Providing great customer service and technical support online and by phone
  • Respond to, and direct incoming enquires and FAQ's through multiple digital platforms
  • Fulfil local and international product orders including shipping and handling 
  • Provide constructive feedback, and help implement system management improvements
  • Adhoc administrative and technical tasks 

You will have:

  • Experience in customer service with excellent written and verbal skills
  • High digital literacy, experience in CRM applications desirable
  • Ability to comprehend technical information and trouble shoot problems
  • Ability to multitask, prioritise and manage time effectively
  • Readiness to adapt and respond to different types of requests and tasks with variable complexity 
  • Strong organisational skills, responsibility and flexibility
  • Ability to work Monday to Friday for 25 - 35 hours per week

We offer:

  • A flexible workplace with potential for permanent full-time employment
  • On the job training and support
  • A bright air-conditioned office in a great central location

If you have the skills and experience we're looking for and would like to join our team, please email your resume and a cover letter addressing the requirements outlined

25/11/2019 $0 CBD, Inner West & Eastern Suburbs 1 Administration & Office Support
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