Customer Service Officer - Albany Visitor Centre

Status: Casual (Pool)

Salary: $31.90 per hour

About Us: The City of Albany is one of Western Australias most important and historic regional Cities. The services, facilities and activities that we offer are continually evolving and expanding. As an employee of the City, you can help us to reach our full potential. We employ over 400 staff and provide an exceptional and committed service to the City of Albany and we create an environment where every employee has an opportunity to succeed. We are committed to a more diverse workforce and promote diversity and equal opportunity employment.

Opportunity: The Albany Visitor Centre is looking for experienced and customer focused individuals to take up customer service officer positions.

Reporting to the Albany Visitor Centre Coordinator, this role will see you responsible for, but not limited to:

  • providing an outstanding customer service experience for visitors to Albany;
  • provide an information, tour and accommodation booking service; and
  • undertaking relevant administrative duties and basic marketing associated with providing a booking and information service to visitors and perform daily open/close procedures for the AVC.

Possession of well-developed communication, public relations, organisation and computer skills are essential for this role. You will also need to have a strong customer service focus and commitment with detailed knowledge of Albany and its attractions.

If you have experience in a similar position involving a high level of exposure to the general public and using telephone, computer and administration systems and are passionate about working for the City of Albany please apply.

Deadline: Applications close 5:00PM, Wednesday 4 December 2019

25/11/2019 $0 Albany & Great Southern 1 Call Centre & Customer Service
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