Business Relationship Manager - Sydney

Estia Health are looking for a strong communicator  supporting our homes in Northern Sydney to ensure a positive resident and relative experience. A champion of the admissions process, this expert navigates the referral system, anticipating demand and customer needs to support homes in building a positive reputation in the local community, while ensuring a positive experience for our residents and their relatives at a time of change. The conduit between key referrers and our homes, the Business Relations Manager exhibits outstanding relationship management and communication skills to ensure positive relationships with residents, relatives and referrers.

About you

Youll bring to the role your energy, your passionate and caring nature and you will have:

  • A minimum of 5 years' experience in a similar or related role
  • A strong understanding of the relevant legislation
  • Demonstrated experience in managing admissions to residential aged care
  • Demonstrated understanding of the current aged care funding environment and processes and experience in applying this to the admissions process
  • Demonstrated experience and ability to prepare resident agreements in the residential care setting
  • Demonstrated ability to effectively engage multiple key stakeholder groups, including potential residents and relatives and key referrer groups, and subsequently foster and manage positive relationships
  • Highly developed written and verbal communication skills
  • Knowledge of Work Health and Safety and a commitment to keeping yourself and others safe and well
  • The right to work in Australia

What we will do for you

At Estia Health, we love to see our team members grow with us. We encourage you to develop your skill and capability and have a range of structured clinical and professional development programs to help you grow your career.

Join us!

To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page. [link removed]

25/11/2019 $0 Ryde & Macquarie Park 1 Sales
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