Casual Pool - Administration Officer

The Town of Cottesloe is seeking applications from experienced and committed Administration Officers to join our Corporate Services team on a casual basis.

About the Role
This is a casual pool from which successful candidates will be rostered as needed to cover busier periods and to backfill ad hoc periods of extended or unexpected leave at the Town of Cottesloes reception area. The  successful  candidates  will  have  well  developed  interpersonal  skills  including strong negotiation  and  conflict  resolution skills; as well as a demonstrated understanding of relevant Local Government legislation and practices.  Previous recent experience in Local Government is desirable.

Key Accountabilities

  • Processing customer requests received by the Town of Cottesloe via online Customer Request Management (CRM) system
  • To provide a reception service for Council clients including taking enquiries, receipting of payments and venue bookings.
  • To assist with Records Management including opening mail, and keeping filing and electronic record keeping up-to-date.
  • To provide assistance to other positions in the Corporate Services area including reception, stationery orders, rates and accounts.
  • Registration of and transfer of new animals, and administration of various tag sets.
  • Carrying out of general customer services (telephone and in person) and reception desk functions as needed.


Position Requirements

Essential

  • Developed oral and written communication skills.
  • Developed customer service skills.
  • Developed computer keyboard skills.
  • Developed numeracy and data entry skills with attention to details.
  • Developed public relations, problem solving and conflict resolution skills.
  • Experience with cash handling and daily balancing of the cash register.
  • Ability to work with limited supervision.
  • Basic accounting data entry knowledge.

Desirable

  • Experience in Local Government


Remuneration and Benefits
An hourly rate of $36.62 per hour will be offered to the successful candidates

The Town of Cottesloe is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Applications close Friday 29 November 2019

19/11/2019 $0 Perth 1 Administration & Office Support
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