Systems Support Officer

Permanent full-time role with QR in Brisbane CBD, Flexible working options, Huge potential for progression within the business.

We are a large and fully integrated infrastructure business chartered with a responsibility that is pivotal to the success of Queensland and its people. Our culture is one based around safety and performance.

 We are currently looking to appoint an experienced analyst to support the advanced analytics team ensuring the integrity, optimum performance and maximum utilisation of model builds and reports.  

Based in our Brisbane CBD Office, key responsibilities include:


  • Support the provision of system user support throughout the lifetime of model builds and reports including a 24/7 support function during critical implementation and enhancement periods.
  • Liaise with system users and stakeholders ensuring Advanced Analytics is attuned with customer and stakeholder system administration and support needs.
  • Perform collation and statistical analysis of internal and external data and information to support the business and Advanced Analytics requirements in an accurate and timely manner.
  • Provide analytical and reporting services, as required, to contribute to the efficiency and effectiveness of the Business and Advanced Analytics.
  • Support the Advanced Analytics team in the development of business governance and process advocating systems administration and user support perspective and interests.


Skills required to be successful in this role:

  • High level of skill in the co-ordination of system administration and user support for complex, multi user models and reports.
  • Substantial knowledge of contemporary business intelligence, model building and reporting methodologies and supporting technologies and their effective integration within a large complex organisation.
  • Exceptional skill in the design, development and ongoing management of business intelligence, model building and reporting solutions to meet business requirements.
  • Project management experience which would help you to underpin the effective delivery of business intelligence, model building and reporting solutions.
  • Excellent interpersonal, written and oral communication and negotiation skills

Substantial level of skill in the application of analytical, conceptual and problem-solving techniques.
Experience in a technical role is highly desirable.

 Salary starts at approx. $78k plus a generous superannuation scheme




Benefits on offer

  • Flexible working options.
  • Queensland Rail also offers free train travel to and from work on duty days and a healthy work/ life balance.

This role is a Monday to Friday roster working core business hours.

 by 9 am 29thof November 2019.

As Queensland Rail is committed to creating a diverse and inclusive workplace, we encourage women, Aboriginal and Torres Strait Islander people, people with disability, people from non-English speaking backgrounds, and members of other diverse groups to apply

19/11/2019 $0 Brisbane 1 Manufacturing, Transport & Logistics
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