Collections Associate - Investment Bank

Company Overview

Our client is an Australian prestigious bank who is experiencing rapid growth within their Banking and Financial Services Group and are seeking a talented Collections Consultant who is a perfect cultural fit to their professional and forward-thinking workplace environment.
Role Overview

As a Collections Consultant you will be accountable for daily collections of Leasing Products and assisting clients throughout the recovery process. 

Key responsibilities include:

  • Conduct inbound/outbound calls for early stage collections accounts.
  • Providing suitable solutions for repayment of arrears with clients.
  • Aim to reduce delinquency by expressing empathy and providing solutions regarding the payment process.

Skills & Experience

  • Demonstrated Collections/Call Centre/Customer service experience.
  • Exceptional problem-solving skills – high attention to detail.
  • Must empathetic and customer centric.
  • Excellent verbal and written communication skills.
  • Ideally holds a degree within related field. 

What’s on Offer

Working alongside our client you will be offered the opportunity to broaden your experience within the Banking and Financial Services Group.

12/11/2019 $0 CBD, Inner West & Eastern Suburbs 1 Call Centre & Customer Service
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