Customer Service Representative

Great Team Environment, Job Variety, Busy, Fast Paced Environment.

We are seeking a motivated and enthusiastic Sales Representative that thrives on providing fantastic service to our customers.

BannerSHOP is one of the fastest growing suppliers of large format print products within the Asia Pacific Market and has offices within Victoria, New South Wales and Queensland.

The role of Sales Representative is available at our new Port Melbourne, Victoria location as a result of recent growth. BannerSHOP Victoria is seeking a new member for our team who delivers outstanding customer service within a sales focussed environment. You will work closely with our artwork team , sales staff and sales manager to help maintain, improve and ultimately grow sales revenue from our existing customer base and targeted future clients. We are searching for a team member with sales experience who enjoys new challenges.

You will enjoy working in a busy, fast-paced internal sales team as well as being proactive to your customers need. To excel in the role you will be an excellent communicator, with the ability to manage competing workloads while providing a professional and friendly service to our customers at all times. Experience in Print or Signage would be looked on Favourably, but not necessary.


  • Liaise with our customers in a friendly and professional manner by telephone and written communication
  • Help our customers select the right large format print solution for their needs
  • Process quotes using our internal systems, determining the best pricing.
  • Process orders for large format printing solutions for our clients.
  • Follow up existing quotes with our customers to ensure accuracy with potential orders and to ensure the customer needs have been met.
  • Develop relationships with our key clients by managing their accounts and by providing outstanding service
  • Assist our clients with our automated online ordering system
  • Be a central point for customers to contact for all sales related enquiries.
  • Play a valuable and contributing role to our monthly sales targets.
  • Assist with administration functions of processing order and general office administration requirements.

Desired Skills:

  • A passion for providing exceptional customer service
  • Have sales related experience in a similar type of role
  • Self-Managed and enjoy working as part of a team.
  • Highly motivated to meet deadlines and process required work within agreed timeframes
  • Have great attention to detail in a fast past environment
  • Ability to multi task, have great time management whilst providing high quality work
  • Strong skills in Microsoft suite of products plus strong written skills and experience in communicating with clients via email
  • Excellent and professional phone management
  • Great energy levels and a positive and professional attitude.


12/11/2019 $0 CBD & Inner Suburbs 1 Administration & Office Support
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