Internal Account Manager / Customer Service | Transport & Logistics
Transport and Logistics industry, Excellent career development opportunity, Dynamic & passionate team culture!.
The Company Our client is a leading, Australian owned, independent supply chain integrator. They have a strong commitment to developing future leaders within their organisation. They are currently seeking someone with outstanding Customer Service skills, who is looking to take the next step in their career, to join their dynamic and fast paced team. With exceptional support on offer and a great team culture and environment, this company is an attractive employment opportunity for those seeking to progress their career.
The Role This is a fantastic opportunity for someone currently in a Customer Service or Sales Support role, looking to progress their career into Account Management within the Supply Chain / Logistics industry.
Key Areas of Responsibility:
Process client bookings, inquiries and special requests accurately and in a timely manner.
Work closely with the Account Managers to ensure a successful business partnership with the assigned portfolio
Daily and weekly client reporting.
Deal directly with your allocated customer portfolio as first point of contact
Investigate and respond to customer complaints and maintain regular communication with Account Managers
Skills & Experience
Experience in the Supply Chain, Logistics & Transport sector would be advantageous but not essential
Ideally you will also have at least 1 year experience in a Customer Service role
You will have high attention to detail, good use of initiative and a professional, client focused approach.
You have demonstrated experience with running reports and understanding data
You have Intermediate level MS Excel skills
You are self-motivated with a desire to learn and grow
You enjoy working as part of a team
This is a true stepping stone into an Account Manager role for the right person. The company is a firm believer in investing in people and their development so you will be rewarded for your ambition and hard work.
You will also have a flexible working environment, true career progression opportunities and a supportive team.
04/11/2019$0CBD, Inner West & Eastern Suburbs1 Accounting
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