Relieving Registrar/Office Manager - Courts,Tribunal and Service Delivery

Clerk Grade 5/6, Salary ($85,488 $94,327), Ongoing full time Relieving Registrar/Office Manager - Wagga Wagga (x2 roles), Ongoing full time Relieving Registrar Dubbo,Orange or Bathurst (x1 role).


Clerk Grade 5/6, Salary ($85,488 $94,327), plus employers contribution to superannuation and annual leave loading

Available opportunities:

Ongoing full time Relieving Registrar/Office Manager - Wagga Wagga (x2 roles)
Ongoing full time Relieving Registrar Dubbo,Orange or Bathurst (x1 role)

About us

The departments of Family and Community Services and Justice already share a common purpose across many areas of their work, particularly when it comes to improving outcomes for children and young people, Aboriginal people, people with disability, people from culturally and linguistically diverse backgrounds, people experiencing domestic and family violence, victims of sexual assault, juvenile offenders, people at high risk of reoffending, and people experiencing homelessness.

Working together for stronger communities means we can continue to deliver our services with a more unified and collaborative approach. This means a greater focus on prevention and early intervention, faster responses, more seamless operations, less duplication of effort and better outcomes.

Courts, Tribunals and Service Delivery manage and support the largest court and tribunal network in the country. There are 164 courts and tribunals throughout NSW, many in regional and rural areas.

About the role

Court Services are seeking experienced people leaders to be a member of a cohesive and dynamic management team to deliver high quality front line operations across multi-jurisdictional Courts operating in NSW.

The role supervises a team and may work independently to meet statutory and administrative obligations and deliver high quality and professional services to clients.

The role promotes a working environment that values ethical behaviours and good performance to achieve quality service delivery outcomes and organisational objectives.

The relieving Registrar role may involve extensive travel throughout a hub or the region. The relieving Registrar role relieves Registrar and Deputy Registrar roles in locations across the region. The successful applicant will be expected to travel on a regular basis and at times at short notice to any location within a particular hub and at times, the West South West Region.

Reporting to a Senior Manager the successful applicant may be responsible for leading a team within a small to mid-size Registry and effectively allocate resources to meet the Departments requirements. The role may be required to perform some quasi-judicial and procedural functions and work independently.

A departmental motor vehicle will be provided when available and the appropriate allowances paid for all travel.

Essential Requirements

Circuit and relieving staff are required to possess a current Drivers Licence and be willing to travel, including overnight stays.

About you

The ideal candidate will:

Supervise staff and allocate resources to ensure registry standards are met and quality services are delivered to clients.

Implement procedures and training and ensure staff are is adequately skilled and informed of procedural and legislative changes to ensure best practice and standards in the delivery of quality services to clients.

Provide advice and report to senior management on the registrys operations and contribute to the development of procedural changes that enhance client service and/or improve efficiency

Click here to download the role description.

Applying for the role

To apply for this role you need to submit an application online via

When applying you will need to:

1. Answer the two pre-screening questions below we are looking for you to demonstrate your competency in this focus capability.

Targeted Question 1 - Given an example of an occasion when you have worked with a team to successfully meet a challenging goal or target. How did you contribute to the team effort

Targeted Question 2 - Provide an example of a time used your customer service skills to deliver high quality customer service in challenging circumstances.

2. Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.

Closing date: 13 November 2019 (11.59 pm)

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. A separate talent pool will be created for Wagga Wagga and Dubbo.

The Department of Communities and Justice is committed to building a workplace that values and supports diversity and inclusion. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds.

The Department encourages applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment in the recruitment process, please call or email the contact person listed, and also advise us of your preferred method of communication.

04/11/2019 $0 Wagga Wagga & Riverina 1 Administration & Office Support
Apply for this job

Option 1: Use this option if you want to upload a new cover letter and a Resume file

Apply Now ! Send Your Resume