Service Advisor

Are you an experienced Service Advisor in the Automotive Industry Or are you just exceptional at customer service and love customer interaction Join the team at ADELAIDE ISUZU HAMPSTEAD GARDENS! Work with Isuzu UTE brand with the highest customer satisfaction in the industry, and be a part of the exciting growth of this family business.

About the role:

Your role will involve dealing with customers face to face and on the phone in a busy and fast paced service department. You will be responsible for handling the client's needs from start to finish and ensuring it is an enjoyable process for the client along the way.

Your duties will include but are not restricted to:

  • Creating RO's for customer vehicles
  • Ensuring authorisation is obtained on any additional work
  • Costing of RO's
  • Processing of all paperwork in a timely manner
  • Adhering & following manufacture policy
  • Answer calls in a professional manner
  • Meet & greet all office visitors
  • Building relationships with new & existing clients
  • Diary management

The successful candidate will need to possess the following attributes:

  • High level of written & verbal communication skills.
  • Problem solving skills
  • Strong customer service skills
  • Basic computer skills
  • Ability to prioritise a diverse workload to meet deadlines
  • Excellent time management skills, punctuality and flexibility
  • Enjoy working in a team environment
  • Weekend work and overtime may be required

This is a full time position. The successful applicant will be of the highest quality and must have a real motivation and passion to succeed.

04/11/2019 $0 Adelaide 1 Call Centre & Customer Service
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