AV Service & Commissioning Technician

Leading Australian Audio Visual Integrator, Outstanding opportunity to build on your experience, Varied role, great culture, join a dynamic AV team!.

InSight Systems is the leading provider of audio-visual technologies in Australia. Offering a full range of audio-visual solutions and services, InSight Systems ensures clients experience technology in a way that enhances their lives and makes the world a better place.

We have an innovative, fun and inclusive culture. We pride ourselves on our ability to marry the best cultural elements of our beginnings as local businesses with the added benefits of being a larger company with both an international reach and influence that we have grown to be. 

In response to an expansion of our Service department, we are looking for an experienced AV Service & Commissioning Technician to join our team.

Key responsibilities 

• Identifying faults and design defects in AV installation
• Generating reports of defects based upon the commissioning scope.
• Re-testing (where necessary) the system and generating supplementary reports.
• Provisioning, configuring, optimising, performance testing and integrating, solution technologies
• Evaluating installations and complete associated documentation.
• Respond to Service Calls raised by clients in a timely and professional manner
• Update internal registers and procedures to reflect the current status of rooms and service tickets
• Produce high quality system and maintenance performance report
• Repair or send for repair all faulty equipment and follow up on repairs that are assigned to you with agreed turnaround times
• Complete routine maintenance on AV equipment as scheduled and ensure AV systems in all rooms are in good working condition
• Update internal registers and procedures to reflect current status of rooms
• Provide professional  support and proactive communication to clients

Skills and experience

• Electronics, Audio Visual qualifications or equivalent experience are highly desirable  
• Minimum 2 years' experience in Audio Visual industry 
• A moderate understanding of network infrastructure 
• Confident interpersonal and communication skills (written & verbal)
• Professional personal presentation and history of exceptional work attendance
• Ability to be flexible, with a positive approach
• An ability to form effective client relationships
• A passion to further your professional development
   

We are passionate about providing our client with an exceptional customer service experience and will expect you to feel the same way.  You will also be able to work both autonomously and as part of our broader service team with excellent organisational skills, strong attention to detail and your referees will speak highly of the quality of your work. 

You must have the right to live and work in Australia to apply for this position, and possess a valid drivers licence. 

No recruitment agencies please. Kindly note that only shortlisted applicants will be contacted - thank you!