Administration Support Officer - headspace

  • Large 'For Purpose' organisation
  • Enjoy family-friendly and flexible working conditions
  • Role is suited to a caring and understanding individual with administration experience

headspace Broken Hill have an exciting opportunity for a part-time (7.5 hours per week) Administration Support Officer to join the team!

About the Opportunity

headspace is the National Youth Mental Health Foundation supporting young people aged 12-25 years with their mental & general health care needs. headspace Broken Hill will provide young people with the opportunity to seek help early. headspace brings together local health services under the one roof making it easier for young people and their families to find the information they need.

In this role you will be responsible for being the first point of contact for inquiries, as well as providing a broad range of administrative support functions for the headspace Broken Hill team including:

  • Provide day to day office assistance to the operations of headspace
  • Provide a full range of reception services, including meeting and greeting of visitors whilst maintaining a clean, safe and inviting environment for visitors
  • Make appointments for young people to see clinicians, including SMS reminders and maintain waiting lists;
  • Process MBS claims and coordinate the Medicare billing and client booking system;
  • Overall, perform duties as the main point of contact for the office for all administrative matters, and as otherwise specified by the Clinical & Operations Manager and/or the Clinical Practice Manager.

This role requires that you be the first point of contact for young people who are often in crisis so it is essential that you have a high level of emotional intelligence and are comfortable working around children and youth.

Selection Criteria


  • Possession of qualifications in business management, administration, finance, or Human Resources.
  • Minimum of 3 years experience in an Administrative role, preferably within the community services sector
  • Proficient in Microsoft Word, Excel and Powerpoint
  • Able to demonstrate an in depth knowledge of allied health/ medical practice management
  • Have a clear understanding and knowledge of Medicare billing, Electronic Medical Records, and the Australian health system.
  • Available to work until 6pm as required

04/11/2019 $0 Far West & North Central NSW 1 Administration & Office Support
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