Operations and Service Delivery Specialist

Sydney based role Waterloo NSW 2017, New Zealand Post Australia Holdings.

  • Sydney based role - Waterloo NSW 2017
  • New Zealand Post Australia Holdings

We've been around since 1840 and we have a long history - and a great future.  There are many of us - involved in postal, banking, communication, data management, logistics and distribution services.  Our eyes are firmly on the future and making sure we bring our best to our customers and communities.

New Zealand Post Australia Holdings (NZPAH) is responsible for developing, implementing and championing New Zealand Post's inbound and offshore service offerings (encompassing Wholesale / Direct Entry, Direct Marketing, Courier / Freight and UPU flows).

What's the role

First and foremost you will be making sure our customers are happy, ensuring that all daily operational and account functions are completed within the required timeframes.  You will be a key link between our customer and global networks - working closely with the International Mail Centre and International Freight Services back in NZ.  You will also provide strong monitoring and coordination of all touch points in an end to end logistics supply chain.

This role will also get involved in air and sea freight in an administrative capacity around documentation, process and workflow.

Have you got what it takes

We're looking for someone with a couple of years' experience under their belt and a keenness to develop.  We'd love to see you bring supply chain, import/export and customs/border knowledge. 

We're all about our customers, so you'll need to feel comfortable providing the highest level of customer service and always be looking for opportunities to provide that seamless, consistent customer experience.

Interested

Are you prepared to join us on a journey that will see NZPAH embark on new and exciting things  Would you like to be part of an energised team, who are focused on providing first-class customer service and driving operational excellence

Applications close 8 November 2019

Appointees will be subject to a security check and may be required to undertake a credit check and a drug test.

04/11/2019 $0 Sydney 1 Sales
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