Retail Store Manager & Assistant Manager Opportunities

About the business

MarketPlace Fresh is Victoria's largest independent fresh produce retailer, Since 1975 we have made it possible for Australians to live well everyday. We do this by searching locally and internationally for the freshest produce, so we can give our customers the best value.

  • our mission: We make it possible for everyone to eat fresh, everyday
  • our values: Respect each other, be accessible, always deliver, abundantly fresh
  • our tagline:  Living well everyday

We are rapidly growing and have several opportunities available for Store Managers and Assistant Store Managers in multiple locations.  Our stores include (with more opening soon in 2020):

  • Docklands
  • Highpoint
  • Chirnside Park
  • Knox
  • Parkmore
  • Dandenong
  • Fountain Gate 
  • Casey Central

Please tell us which store you are closest to in your application!

About the role

  • Run the store successfully by working on the shop floor 
  • Develop relationships with employees and customers 
  • Drive standards ensuring high levels of merchandising, customer service and cleanliness ensuring our customers experience the true "MarketPlace Fresh experience " 
  • Responsible for the store's financial performance and compliance, 
  • Maintain knowledge and understanding of: Occupational Health & Safety, Food Safety and employment legislation
  • Learn and champion MarketPlace Fresh Policies and Procedures  
  • Achieve store key financial Indicators: Sales, GP%, Labour % 
  • Maximising profitability by driving sales, controlling costs and minimising wastage
  • Driving sales through effective merchandising and promotional activity 
  • Drive WH&S and food safety
  • Stock Management: Effectively manage quality issues, minimising wastage, ensure application of correct pricing by batch, ordering stock in line with sales projection, ensuring accuracy of store stock takes 
  • Rostering and Planning: Managing store rosters to ensure labour costs are kept within the budgeted forecast, effective planning of staff, ensuring staff numbers are in-line with store trade patterns, approving payroll costs 
  • Customer Service: Ensure all employees deliver high standards of Customer Service and Marketplace experience, Ensure high levels of customers satisfaction through excellent service and complaints resolution 
  • People: Coaching, Training & Development, Mentoring and Talent recognition of employees Performance Management provide feedback to employees about performance and expectations, ensuring all issues of underperformance are being addressed and managed. Manage and resolve employee related issues and concerns. 
  • Aid in the recruitment process and ensure all staff are correctly inducted and trained in company standards, procedures and policies 

Benefits and perks

  • Competitive Remuneration
  • Tools to be effective in the role
  • Learning & Development Opportunities to grow you professionally
  • Staff discounts 

Skills and experience

  • Experience in a similar role is required
  • Experience in forecasting, budgeting, stock management and rostering is desired 
  • Experience in the fruit & vegetable industry is desired
  • Customer Service Focused:
    Committed to providing exceptional customer service across all channels face to face, written & phone 
  • Communication:
    The ability to communicate clearly and concisely, varying communication style depending upon the audience. 
  • Attention to Detail:
    Excellent attention to detail and written skills when communicating with others, both internally and externally. 
  • Teamwork:
    Willingness to assist and support others as required and get on with team members. 
  • Time Management / Organisation:
    Accomplish objectives effectively within time frame given and carry out administrative duties in a timely manner. 
  • Business or Retail qualifications, highly desirable
  • Customer Service training, highly desirable
  • Computer literacy skills: Word, Excel; Outlook; 

We will ask you to live our values:

  • Always deliver
  • Abundantly fresh
  • Be accessible
  • Respect each other

MarketPlace Fresh: Living well everyday.

04/11/2019 $0 Bayside & South Eastern Suburbs 1 Retail & Consumer Products
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